- Q1. Could we send our luggage before arrival?
- A. Yes, you could arrange to send it to arrive one day prior to your arrival. If you want to send it back as well, we shall arrange it but the dispatch will actually take place on the following day of your departure.
- Q2. I understand the villa is equipped with a kitchen. Are basic ingredients such as seasoning and oil ready to use?
- A. Yes, we provide basic ingredients such as oil, salt& pepper etc.
- Q3. Are there any supermarkets or grocery stores nearby?
- A. There is a 24- hour supermarket 5 minutes away from the villa, and the famous NISHIKI-MARKET is also a mere 15 minutes away.
- Q4. Don’t you provide sleeping wear ?
- A. No, we are afraid we do not provide sleeping wear. This is due to the fact that when it comes to night wear, we all have different tastes. We kindly ask you to bring your own. We do, however, believe it our responsibility to offer comfort rest. Therefore we pay extra attention on high quality beds and beddings.
- Q5. From the map I see, it looks as if Gagakuan is in walking distance from Kyoto Station, is it not?
- A. Yes, it is possible to walk from Kyoto Station and will take approximately 15 minutes on foot. We recommend taking Karasuma Street and passing by famous Higashi Honganji Temple. This is actually a very nice walking route if you don’t mind the walking.
- Q6. During our stay, will there be any house-keeping service?
- A. Unless our guests request for a cleaning/linen changing service, we do not interrupt your stay. The villa is completely private for you to stay as if it were your own home.
- Q7. Could we request you to book a restaurant for us or to ask of information we may need as one could at a concierge at hotels?
- A. Yes, we try to know and arrange the guests’ needs in advance by exchanging emails. We will also provide you with a telephone number of your personal concierge, whom you can call any time during your stay for assistance..
- Q8. Does the villa have access to the Internet?
- A. Yes, there is a free LAN service.. There is a PC for guests in our villa, also you can bring your PC.
- Q9. It seems You locates somewhere very difficult to find, but we do not speak any Japanese, what shall we do?
- A. If you let us know your arrival time, we will go to get you there in the station.
- Q10. Noi non parliamo Giapponese e Inglese. Potresti aiutarci?
- A. Non c’e problema, noi parliamo Italiano!
Zingaro Co.Ltd. Address : 223-18 Kamiyanagi-cho Youbai-dori, Shinmachi Higashi-iru Shimogyo-ku, Kyoto, Japan
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